Category
Question
Program
I'd like to check my learning history.
I'd like to check my learning history.
You can do that by going to 'My Profile' → 'My History'.
You can check your reading status, content areas, and reading log!
Program
What is 'My Interests'?
What is 'My Interests'?
'My Profile' → 'My Interests' is a page where you can select what categories interest you. Books will be recommended for you based on the interests you select. This functionality is optional, so you may not see it.
Program
Can I access Highlights Library from my mobile device?
Can I access Highlights Library from my mobile device?
Yes. You can access Highlights Library via mobile web browser, or by downloading the Highlights Library app. The app is available on the Apple App Store for iOS devices, and the Google Play store for Android devices.
Program
I have more questions. How can I get answers?
I have more questions. How can I get answers?
If you are on a Desktop: Go to 'My Profile' → 'Support' → Click on the customer service email provided
If you are useing the Mobile App: Go to 'My Profile' → 'E-mail us'
Program
How can I get more information about a book?
How can I get more information about a book?
If you're on a Desktop: You can hover your mouse over the book's cover → Click on the "i" logo
If you're on the Mobile App: You can tap on the book
Both options will provide you the level, genre, and a description of the book
Program
What is 'Reward' in the main navigation?
What is 'Reward' in the main navigation?
Highlights Library offers Hidden Picture puzzles to children as they read more books. See how close you are to earning another reward by viewing the 'Reward' tab.
Level
If I change my reading level, does my reading progress begin again at the new level?
If I change my reading level, does my reading progress begin again at the new level?
The only number that will change will be the number of books read in your new level. This number will always change to reflect the amount of books in the corresponding level.
Program
The number of books read in My History doesn't match my homepage, why is that?
The number of books read in My History doesn't match my homepage, why is that?
Only books that are completed will be counted on the homepage. In order to fully complete a book, you must read all the way until the last page.
Program
How can I change my reading friend?
How can I change my reading friend?
If you are on a desktop, go to 'My Profile' → Click 'Change Reading Friend' located underneath your friend's picture. If you are using the mobile app, go to 'My Profile' → Click the pencil icon located next to your name → Scroll down to the 'Change Reading Friend' section and you may select a new one.
Program
How do I change my password?
How do I change my password?
To change your password on the desktop version, click 'My Profile' → 'My History' → 'Edit Profile'
To make these changes on the mobile app, select My Profile' → Choose the pencil icon next to your name
